PPF TransferEasy one first - PPF. This was done by an LIC agent who had disappeared from the radar long time ago(may be he had made his moolah), I checked with my Finacial Advisor also for help, but he had no clue(off course he doesn't recommend PPF). I had a receipt of the initial investment, but that didn't tell anything. You are supposed to have an account number, a passbook and I had none of it. Also my second name was not there as well. Nor did I know what my address was in the account. You must be your own Financial Adviser is a lesson to be learnt and it isn't that difficult either.
Branch name was printed on the receipt luckily - SBI Bangalore main branch, I went to one PPF department in one of the branches within the St.Marks Road campus(it is a huge one in the center of the city) and they couldn't find one such account. But they said there is an old branch behind in the same campus. There they found it, but the concerned officer was on leave. Also my address guess was wrong(this was almost 20 years ago). After couple of weeks, met the concerned person and she was very professional and helpful unlike the EPFO officers. However, she had difficulty locating my original application form, so I had to go back after some more days. But things got settled during the next visit except for a server failure when I was about to pay INR 800 for not paying up every year. It delayed the procedure by another half an hour, but otherwise I got more money than I expected and faster than I had expected. But I should have put more money in that PPF. I used to work near that branch for several years and never bothered to check. But luckily, I had the receipt. Things are better these days - you can link it to your online account and tracking and investing are easy.
May be I should've kept the PPF account open and put some more money, but that didn't click even when the Officer asked me - I just want to get the money out.